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Terms and Conditions

Terms and Conditions

Last Updated: May 16, 2026

Welcome to Quality Thai Guide (https://qualitythaiguide.com). These Terms and Conditions (“Terms”) govern your use of our website and the booking of any tours, activities, or services provided by us. By accessing our website or booking our services, you agree to be bound by these Terms. Please read them carefully.

1. Booking and Confirmation

  • Reservation: All bookings must be made through our official website, email, or authorized communication channels.

  • Payment Requirement: To secure your booking, a deposit or full payment is required at the time of reservation, depending on the specific tour package.

  • Confirmation: A booking is only considered confirmed once you receive a written Booking Confirmation and invoice from Quality Thai Guide via email.

2. Pricing and Currency

  • All prices listed on our website are in Thai Baht (THB) unless stated otherwise.

  • Prices include all taxes, fees, and service charges as detailed in each specific tour itinerary.

  • We reserve the right to amend prices in the event of unexpected government tax increases, park fee hikes, or fuel surcharges beyond our control. Any changes will be communicated before confirmation.

3. Cancellation and Refund Policy

  • All sales are final, no refund in all cases

4. Amendments and Tour Changes

  • By the Customer: Requests to change dates or itineraries must be made in writing. We will do our best to accommodate amendments subject to availability, but additional fees may apply.

  • By Quality Thai Guide: We reserve the right to alter itineraries, transport, or substitute activities without prior notice due to circumstances beyond our control, including but not limited to severe weather, safety hazards, strikes, or government restrictions. In the rare event of a total tour cancellation by us, a full refund or alternative date will be offered.

5. Travel Insurance and Health

  • Insurance: Quality Thai Guide provides basic accident insurance as required by the Department of Tourism of Thailand. However, this does not cover trip cancellations, flight delays, loss of personal property, or severe medical illness. We strongly recommend that all travelers purchase comprehensive international travel insurance before arrival.

  • Physical Fitness: It is the traveler’s responsibility to choose a tour that matches their physical fitness level (Easy/Moderate/Active). Any pre-existing medical conditions, allergies, or dietary restrictions must be disclosed at the time of booking.

6. Limitation of Liability

  • Quality Thai Guide acts as an agent and operator for travel services. While we maintain the highest standards of safety and professionalism, we shall not be held liable for any injury, loss, damage, accident, delay, or irregularity caused by third-party suppliers (e.g., hotels, speedboats, local venues) or acts of God (Force Majeure).

  • Travelers are responsible for their personal belongings throughout the duration of the tour.

7. Customer Conduct and Local Laws

  • Travelers are required to respect local Thai laws, customs, and dress codes, particularly when visiting royal palaces and sacred temples.

  • We reserve the right to terminate the tour of any customer whose behavior is illegal, abusive, or poses a safety threat to our guides, drivers, or other individuals, without any obligation to provide a refund.

8. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Thailand. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Thailand.

9. Contact Information

If you have any questions or require clarification regarding these Terms and Conditions, please contact us at: